All guests require a valid physical photo ID, which will be scanned upon entry.

We encourage smart casual attire at the U9. Our security reserves the right to refuse entry to ensure the comfort, safety and overall experience of all guests.

All karaoke room bookings are subject to a minimum spend, which varies depending on the room, date, and session time. The minimum spend is fully redeemable on food and drinks during the karaoke session.

The agreed minimum spend for your karaoke session is not a maximum. You are welcome to spend more during your session depending on your budget.

No. There is no room hire fee - you are simply required to meet the agreed minimum spend.

A deposit is required to secure your booking. This deposit is deducted from your total minimum spend, not added on top. Any remaining balance is settled on the day.

Our karaoke system has over 450000 songs and all karaoke suites also have YouTube access for additional song choices.

Please arrive at least 5 - 10 minutes before your booked session. Karaoke sessions are fixed to the booked time and cannot be extended if guests arrive late.

Session extensions are subject to availability and must be arranged with the team on the day. Extensions cannot be guaranteed.

Yes, decorations are allowed. Please be mindful of the walls and venue fixtures.

Yes, you are welcome to bring a cake.

No. Due to strict fire safety regulations, candles and sparklers are not permitted.

Outside food and drinks are not permitted, with the exception of a cake.

Yes, all guests are welcome to access the lounge before, during or after the karaoke session. We recommend reserving an area in advance or speaking with a member of staff on the day, as availability is subject to change.

We accept card and cash payments.

Please inform us in advance if your guest numbers change. Room capacity limits apply.

Yes, the venue is wheelchair accessible. If you have any specific requirements, please let us know in advance.